Graeme DonnellAug 5, 20222 minWe need to talk about... D365 Marketing... Social Media IntegrationNext in my blog series on D365 Marketing is the capabilities provided by the solution relating to Social Media Integration. Social Media...
Graeme DonnellMar 1, 20222 minWe need to talk about......D365 Sales......Microsoft Teams Conversation IntelligenceUsing Microsoft Teams Conversation Intelligence allows Sales teams to use the Microsoft Teams as their voice platform and then analyse...
Graeme DonnellFeb 7, 20223 minWe need to talk about......D365 Release Wave 1 2022......General UpdatesKicking off my next blog series this week and it will focus on the new features and functionality currently being released as part of...
Graeme DonnellJan 28, 20222 minWe need to talk about....Power Virtual Agent....Handover to/from Live ChatIn this post, I am going to follow on from my overview of Power Virtual Agents which I posted last week. This post will look at the...