D365 | D365Ni

Aug 5, 20222 min read

We need to talk about... D365 Marketing... Social Media Integration

Next in my blog series on D365 Marketing is the capabilities provided by the solution relating to Social Media Integration. Social Media...

Mar 1, 20222 min read

We need to talk about......D365 Sales......Microsoft Teams Conversation Intelligence

Using Microsoft Teams Conversation Intelligence allows Sales teams to use the Microsoft Teams as their voice platform and then analyse...

Feb 7, 20223 min read

We need to talk about......D365 Release Wave 1 2022......General Updates

Kicking off my next blog series this week and it will focus on the new features and functionality currently being released as part of...

Jan 28, 20222 min read

We need to talk about....Power Virtual Agent....Handover to/from Live Chat

In this post, I am going to follow on from my overview of Power Virtual Agents which I posted last week. This post will look at the...

Dec 15, 20212 min read

We need to talk about..........D365 CE and Power BI Integration

After Microsoft's announcement of this key integration between D365 and Power BI, I decided to get some hands-on exposure to the features...

Oct 4, 20212 min read

We need to talk about.............the New Solution Management Interface

Microsoft has released an updated version of the Solution Explorer, and although I still have a lot of fondness for the classic...

Sep 28, 20210 min read

We need to talk about…….Teams Integration

Some really cool features and integration between D365 and Teams are coming in release wave 2 of 2021. 1. Teams chats and channels that...

Sep 24, 20211 min read

We need to talk about........E-sign functionality in D365

Researching E-Sign integrations with D365 for Sales for a POC at the moment and came across this alternative approach if face-to-face...